Over the past months In4Matic has worked hard to achieve this quality standard. The rapid growth has called for a further implemented a more organized structuring and management. The intention is to work towards continuous improvement of the internal processes and thereby a better provision of services for customers.

When an organization receives Qfor-label, this means:

• that it was examined with positive results in terms of customer perception (client scan): At least 80% of its surveyed customers are satisfied with company services.
or
• that it was examined with positive results in terms of its internal processes (process scan): the processes that have an impact on the services correspond to the standard.

In either case its specific characteristics are also analyzed, validated, and described in the public report.

The Qfor audit results in a four pages report.

Extra information

For additional information, please visit www.qfor.org.